RETURN POLICY

Last updated May 02, 2021


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase, you may return it to us for a full refund only . Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date.

RETURN PROCESS

To return an item, place the item securely in its original packaging and mail your return to the following address:

Web Propulsion Lab LTD
Attn: Returns
47 Elgin Mansions  
Elgin Avenue  
London, W9 1JQ  
United Kingdom  

Please note, you will be responsible for all return shipping charges and insurance. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return . Please allow at least fifteen (15) days from the receipt of your item to process your return .  Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.  We will notify you by email when your return has been processed.   If you received your piece and believe it is damaged, please retain the piece and all packaging materials and shipping documents. If you are asked to sign for the delivery, inspect the item immediately upon delivery. In all cases, note any issues you find within the shipping provider's official paperwork.

EXCEPTIONS    

 If you have altered or modified the item in any way, the refund will be refused.
 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:  
roxana@atoartists.com 
This return policy was created using Termly’s Return and Refund Policy Generator.